Sky Ride Carriage (“we”, “us”) is committed to protecting your privacy. This policy explains what personal data we collect through skyridecarriage.co.uk, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).
1. Information We Collect
When you make a booking or enquiry we may collect: your name, phone number, email address, pick-up and destination addresses, travel date and time, vehicle preference and any notes you provide. We also receive messages you send us by phone, WhatsApp, email or our contact forms.
2. How We Use Your Information
We use your information to: provide quotes and respond to enquiries; arrange, confirm and carry out your journeys; contact you about your booking; and meet our legal obligations. We do not sell your personal data, and we do not use it for third-party marketing.
3. Legal Basis
We process your data to perform a contract with you (your booking), to take steps at your request before entering a contract (quotes and enquiries), and where we have a legitimate interest in running our business effectively.
4. Sharing Your Information
Your details are shared only with the chauffeur carrying out your journey and with the service providers that operate our website, forms and email so that bookings reach us. These providers process data on our behalf and are not permitted to use it for their own purposes.
5. Data Retention
We keep booking records only as long as necessary for our business and legal obligations (for example accounting requirements), after which they are deleted.
6. Cookies
Our website may use cookies and similar technologies necessary for it to function, and reCAPTCHA to protect our forms from spam. reCAPTCHA is provided by Google and is subject to Google’s privacy policy and terms.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal data, to object to or restrict processing, and to data portability. To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ico.org.uk).
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
9. Contact Us
Sky Ride Carriage
Maidenhead, United Kingdom
Phone: 01628 232452
WhatsApp: 07345 186934
Email: info@skyridecarriage.co.uk